This role supports the People Operations team by ensuring a consistent and positive experience throughout the contractor management lifecycle. The position focuses on global operational support, serving as a key point of contact for contractors and managers, and ensuring accurate system onboarding. It is ideal for a proactive HR professional with strong attention to detail, customer service orientation, and the ability to collaborate effectively in a fast-paced environment.

RESPONSIBILITIES PRINCIPALES

• Serve as the primary point of contact for contractor and manager inquiries, providing timely and accurate responses.

• Initiate and manage Workday transactions, including new hire data entry, updates, and document management.

• Support contractor onboarding to ensure individuals are system-ready to perform assigned roles.

• Execute scheduled and ad-hoc tasks related to the contractor lifecycle across multiple regions.

• Create, update, and maintain internal knowledge management content.

• Use data to identify opportunities for continuous process improvement.

• Collaborate with cross-functional teams to ensure operational efficiency and service quality.

REQUIREMENTS

• Education: Bachelor’s degree or equivalent.

• Experience: Minimum of 2+ years in HR Shared Services or as an HR Generalist.

• HR Knowledge: Experience with contractor and temporary employment processes.

• Systems: Workday experience is essential (advanced knowledge highly preferred).

• Customer Service: Ability to manage high workload volumes while delivering exceptional service.

• Skills: Strong analytical, detail-oriented, and problem-solving capabilities.

• Adaptability: Comfortable working in a fast-paced, growing organization.

• Communication: Excellent teamwork and communication skills to collaborate with employees, partner teams, and vendors.

If you are passionate about People Operations and thrive in a collaborative, detail-driven environment, we encourage you to apply and contribute to delivering an outstanding contractor experience.